To wear Boba is to love Boba. Browse around to watch how-to videos, view step-by-step instructions and download helpful cheat sheets for safe baby wearing with your Boba brand wraps and carriers. We’ve also got info on all the different holds and must-know safety tips aplenty.
If you’re here in the U.S., your Boba order will ship for F.R.E.E. Yep, all purchases shipping within the United States will ship without charge through USPS or FedEx, excluding wholesale customers. Continental U.S. customers may opt to expedite shipping at their own cost. Orders received before 5:00pm EST Monday–Friday will shipped the same day or it’s free.
All international orders ship through the USPS Priority Shipping or FedEx depending on your location. International shipping charges, plus all local governmental fees, duties, taxes, or tariffs are the responsibility of the purchaser and may be need to be paid to courier upon delivery.
We accept returns on direct orders within 60 days of purchase. No questions asked. We’ll even pay all shipping on domestic returns and exchanges. We also offer a full one-year warranty on all products should you find a manufacturing defect. Just email firstname.lastname@example.org to get started. Note: If you purchased your product from a retailer, you are subject to their return policy.
I am having trouble using my Boba Carrier or Boba Wrap
We get it. Baby carriers, especially wraps, can be a little confusing at first. And since the Boba Wrap is made of high-quality stretch material, tying one is different than your average baby wrap. Read our tips for a perfect fit so you and your little one can get out and see the world together safely, stylishly and super-duper comfortably. You can also check our instructions and safety tips page for other wrap help, plus tips for the Boba Carrier and Boba Air.
Still feeling iffy? Feel free to send a photo of yourself wearing the carrier or wrap to email@example.com, and we’d be happy to take a look and give you some pointers.
Can my baby face forward in your products?
We do not recommend carrying your child facing forward in a Boba Wrap, Boba Carrier or any babywearing device for any amount of time. This position causes undue pressure on your child’s pelvis and spine and it can throw off the wearer’s center of gravity. What’s more, if your little adventurer is being worn facing out with unsupported legs, it can create unnatural and uncomfortable arching of the back. Ouch.
Carrying your baby facing into your chest is the most ergonomic and comfortable position for both baby and wearer. The Boba Wrap is recommended for use with the front carry, inward facing position, and the Boba Carrier is recommended for both front and back carry positions (both inward-facing, as well).
Can I purchase replacement parts for my older generation boba?
Unfortunately, our replacement hood, foot straps and infant insert will not work on all Boba Carrier generations. The hood and foot straps will work with the 3G and 4G models, and the infant insert is exclusively designed for our 4G carriers. If you are looking for replacement buckles, please contact us at firstname.lastname@example.org or call 888-567-9727.
What is the difference between the Boba Carrier 1G, 2G, 3G and 4G?
Good question. There’s a stellar comparison chart in our baby carrier guide, so you’ll definitely want to check that out. But long story short, the main difference is that we just keep improving our models to offer more of the features moms and dads want. For instance, the 3G and 4G can be worn with newborns (hooray!). We’ve also widened the seat and elongated the shoulder straps. And the integrated, easy-snap infant insert in the 4G makes it easier to use the carrier with two children (going from toddler to infant) without having to switch buckles. Stuff like that.
Are your products machine washable?
Can you help me with [insert Boba-related issue here]?